Portland Rocks Newsletter

October Employee of the Month -Matt Steen

Congratulations Matt!

 

I would like to nominate Matt Steen for Employee of the Month.  Matt is friendly, reliable, and a pleasure to work with.  He has on numerous occasions gone above and beyond his job title to help his co-workers as well as his residents.

 

From assisting our residents with their furniture during move-ins, to retrieving forgotten urns after hasty move-outs he never hesitates to lend a helping hand!

 

Our residents are very grateful sending cards and reflecting so in our CLS score.

 

Matt is an amazing asset not just to our team, but also to our community.  We are lucky to have him.

 

Matt has proven that he knows what it means to “Do the right thing.”  When it comes to customer service, no request is out of reach!

September Employee Of the Month - Travis Sharman

CONGRATS TRAVIS!  Thank you for all you do!

What special contributions do you feel this person makes to Equity?

-“The man is OCD enough said”

-“He’s always great to be around, happy, helpful, and funny.  When all of our power went out he took most of the day to help us in the office get our electricity working.”

-“He is always willing to help with anything.  From turning apartments, doing work orders, and small projects throughout the day to hanging a coat hanger for his manager, he does it with a good attitude”

-“He is always working hard and is consistent in being in a good mood.  He is never grouchy and always willing to lend a helping hand.”

Tell me about a time when they have demonstrated one or more of the 10 ways to be a winner?

-“During the remodel, he stayed after just to help move furniture for our carpet installation”

-“Always doing the right thing and testing his limits”

-“Always goes the extra mile.”

Employee of the Month - July- Keith Braman

Congratulations Keith!!

Nominations: 

Throughout the process of choosing a new assistant manager at Tanasbourne Terrace Keith willingly volunteered to help with rent payments, processing sodas, and helping in anyway needed.  Keith has also consistently been at the top of the leasing legends and has proven himself to be an asset to the Club at Tanasbourne.

Keith always sees the glass half full and walks the talk.  As a result of all his hard work often enjoys the ride.

Keith has definitely proved his leasing skills.  Keith is a great asset to Equity.

While Tanasbourne Terrace was going through a transition Keith eagerly jumped in to help out. He has been so helpful, wonderful attitude, and a true inspiration.  WALK THE TALK!!!

June Employee of the Month- Kasey Cox

Congratulations Kasey!!

I would like to nominate Kasey Cox for employee of the month. 

I have seen Kasey treat our residents with kindness and respect.  He takes their trash out, walks dogs for residents, and in general (goes above and beyond to ensure resident satisfaction)

If we could encourage all of our employees to respond this was with our residents.  The residents would never move out.
-James Dutcher 

My vote for Employee of the Month is for Kasey Cox, he has been here for awhile and I was shocked to find out that he has never been EOM because he is always willing to help any of us girls that have last minute things that need to be done.  He walks one of the residents dogs because he is handicapped and always has a positive and go getter attitude.

-Larah Salmon 

May Employee of the Month- Alisha Batchelor

Congratulations Alisha Batchelor at Palladia

Nominations:

"Alisha was able to fill in after our AM was promoted.  She took the task of following up on delinquencies and all other tasks without asking. She was key in maintaining consistency on the property during our time of transition.   Before being promoted she took the time to share her knowledge with me about what was needed for me to be able to prepare for the LD interview.  When times were slow at the office she also spent time teaching me about SODA's and Month end audits, which was awesome because this knowledge will allow me to prepare for future challenges and also allow me to be able to help support AM."

"She contributes 100% with her heart and brains.  I was so pleased to hear she applied for Asst. Manager at Palladia and even more excited when she got the position.  She has the most sparkling personality, great morals, and is someone to follow to the very end.  Enjoy the ride-she not only made it easy to come to work she made me love working at her property.  She made the work day (the ride) a fun yet productive one."

Employee Of the Month - April

Congratulations!!!

Employee of the Month for April

Sergey Anuchin - The Cove at Fishers Landing

March Employee of the Month

Congratulations Felecia Richards!

Employee Of the Month! February 2008

Congratulations Ryan Dawson from Meadowcreek!

December's EOM

 

YAY BECKA!!

I would like to nominate Becka for her amazing contribution not only to our team but our portfolio.  Becka started with us in July and started leasing 12 apts that month and this is before she even took the EAS Class.   She has been a quite force here, she’s not very loud and is very modest so you’d never know that it was she who brought in the boxes of my favorite muffins for both CenterPointe and LaSalle, twice on her day off.  Becka has also demonstrated time and time again an amazing consistency in her job.  Her files are near perfect, the tasks assigned to her on a daily bases are done promptly and correctly.  The one story that I wanted to share with you is that we have a resident who was recently forced into retirement due to health issues so we see him here at our club house every morning.  He comes in and has a cup of coffee, says hi to all of us and sits by him self for an hour then takes his dog for a walk.  This gentleman has had a difficult life and is now feeling like he is old and unwanted.  Becka collected some money from all of us and went to Starbucks and purchased him a new mug and treats for his dog.  As you can imagine he was truly touched by our actions.  Later that day he and I were talking and I told him that it was Becka who did it.  He was in tears when he expressed his gratitude for the gift.  Her kindness and compassion is a great example for all of us.  So why do I think she should be employee of the month?  Because there is something to be said for that person who is always doing the right thing, is consistent in there job and is a great team player.  Becka you are one of our best.  Thanks for all you do.    

Novembers Employee of the Month...

Great Work Gary! 

This is what the nominator had to say about Gary: “{he has been doing} an amazing job and {with} a positive attitude. Knowing how busy he has been, due to the fact that carpet services has been understaffed, I was amazed by his overall demeanor.  He always has an upbeat attitude and a big smile. Gary has been very responsive to the needs of our property, we have had several floods in the past few weeks, he came to our property fast and was able to take care of our residents quickly! He always has time to say hello to everyone in the office, and give us updates on work orders.  Gary is a great addition to the Portland team and he deliverers great customer service to our residents."

And a time where he has demonstrated one or more of the "Gary definitely ‘walks the talk’ and ‘enjoys the ride’! He always fulfills his promises and takes pride in his work.”

“Thank You Gary! You Rock!”