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January 27, 2008

The hidden price of indifference


How many notices do you take in a year? How many do you think tell you the unadulterated truth as to why they are vacating their apartment? How many do you think are moving because they are indifferent to you and your apartment management team? How much do you think that costs you in turnover and re-marketing?

How many fewer notices are you going to take in 8'? How much effort does it take to ask a few more questions when you receive a notice? How much does it cost to be the difference that makes a difference? How much are you going to save in turnover and re-marketing in 8'?


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